online privacy policy

Last Updated January 15, 2019

Welcome to Stackinfra.com (the “Website”), which is operated by STACK INFRASTRUCTURE (“STACK,” “we,” “our,” or “us), is committed to respecting your privacy.  STACK has drafted this privacy policy (“Privacy Policy”) to inform you of the information we collect, use, and disclose when you visit or use our Website.  By visiting or using this Website, you agree that you accept the terms of this Privacy Policy, our Terms of Use, and you consent to the practices they describe.

Information We Collect

Personal Information” is information that is directly associated with a specific person, or that can reasonably be used to identify a specific person such as a name, address, telephone number, email address, or Internet Protocol (IP) address.  In general, we collect Personal Information when you communicate with us and when you use the Website.  We may also collect additional information about you from other sources.  The Website collects some information from you that is voluntarily provided by you and other information that is collected by the Website automatically.

Personal Information You Provide to Us

In general, we collect Personal Information when you communicate with us and when you use our Website.

We may collect and process the following categories of Personal Information:

  • identity and contact details (such as name, email address, and other contact information)
  • professional information (for example your organization name and title)
  • job application information (including demographic information, education, work history, and any other relevant information you share with us through your application)
  • information collected through our use of cookies

Personal Information Automatically Collected Through Your Use of the Site

When you visit the Website, certain information about your visit is automatically logged, which may include information about the type of browser you use, the server name and IP address through which you access the Internet, the date and time you access the site, the pages you access while at the Website, Internet service provider information, device type, and the Internet address of the website, if any, from which you linked directly to, or depart from, the Website.

We may collect information about your location when you access or use the Website.  We may also collect information regarding your general location using your IP address.  If you access or use the Website from a mobile device, we may collect more precise geolocation information from your mobile device.  You can disable geolocation services in the settings on your mobile device.

How We Use and Share Personal Information

Use of Personal Information

We collect and process Personal Information to respond to your requests and for other business purposes.  For example, STACK may use your Personal Information in the following ways:

  • providing STACK services and products, including marketing
  • responding to your requests for services or information
  • providing notifications, including press releases and STACK marketing materials
  • and for purposes listed in the “Our Use of Cookies and Other Similar Tools” section below

Disclosure of Personal Information

STACK may use third-party vendors to help us maintain and operate our Website and to operate our business.  Those vendors may receive your Personal Information for these business purposes.  STACK may also disclose Personal Information about you in connection with legal requirements, such as in response to a subpoena, governmental request, or investigation, or as otherwise required by law.   In certain instances, we may agree to allow a vendor to use aggregated data about website activity for general improvement or benchmarking purposes, generally in an anonymized or aggregate form.

We also may share your Personal Information with third-parties for any legitimate business purpose, or if we believe that the law requires us to do so, or to protect our property or the property of our affiliates.   Additionally, in the event of a corporate restructuring (such as a sale, merger, or other transfer of some or all of our assets), we may share your Personal Information with a third party.   We reserve the right to use or disclose any information in aggregate form, for any purpose, in our sole judgment.

Our Use of Cookies and Other Similar Tools

The Website uses “cookies” in order to administer the Website.  A “cookie” is a small piece of data that can be sent by a Web server to your computer, which then may be stored by your browser on your computer’s hard drive.  Cookies are useful in allowing more efficient login for users, tracking transaction histories, preserving information between sessions, and improving the functionality of a website.  Some web browsers such as Microsoft Internet Explorer and Google Chrome may have features that can notify you when you receive a cookie or prevent cookies from being sent.  If you disable cookies, however, you may not be able to use certain personalized functions of this Website.  To find out more about cookies and how to block them or control their use by configuring your browser, you can visit www.allaboutcookies.org.

In addition to the use of cookies, we may use certain third-party services, such as Google Analytics, to help us evaluate your and other users’ use of the Website, compile reports on Website activity, and provide other services relating to Website activity and Internet usage.  We may use this information to analyze trends, provide services, improve our business functions, and administer our Website.

Data Retention

STACK retains your Personal Information as long as is required to comply with applicable laws and regulations.  Commercial and contract data may be retained longer to comply with applicable commercial laws.

Choice/Opt-Out

When you submit your contact information, STACK may send you emails, news, updates, or marketing materials.  If you do not wish to receive these communications from Stack, click the “Unsubscribe” link contained in the email to opt-out.

Even if you opt-out of receiving news and related updates from Stack, we will send you transaction-related emails and respond to questions from you.

Children’s Privacy on Our Website

This Website is not directed to children under 18.  We do not knowingly attempt to solicit or receive Personal Information from children under 18, and if we discover that we have collected Personal Information from children under 18, we will take commercially reasonable steps to delete that information from our systems.  Please contact us at privacy@stackinfra.com for more information.

External Links

The Website may contain links to other websites, including those of advertising or third-party content providers.  Please be aware that STACK is not responsible for the privacy practices or the content of other websites.  STACK encourages you to read the privacy statements provided by other websites before you provide personally identifiable information to them.

Accessing or Correcting Your Information

We take reasonable steps to keep your Personal Information accurate and complete.  If you would like us to consider providing you access to, or making a correction to, your Personal Information maintained in our records, please send your request to us at privacy@stackinfra.com.

Consent of Data Transfer of Non-U.S.  Residents

STACK is located in the United States, and provides services in the United States.  If you visit our Website or submit Personal Information to us while located or residing in a country outside the United States, you understand that you are voluntarily agreeing to the use and processing of your information in the United States, as provided under this Privacy Policy, including transfer of your information to the United States, a jurisdiction which may not offer the same framework for the protection of Personal Information as the jurisdiction in which you are located.  Additionally, we may use vendors such as Google to store data and those vendors may store data in other countries.  Data protection laws in these countries may be different from those of your country of residence.

Changes to the Privacy Policy

STACK reserves the right to modify this Privacy Policy at any time, in its sole discretion, so please check back frequently.  The terms of our current Privacy Policy supersede all previous notices or statements regarding Stack’s privacy practices.  The terms of our then-current Privacy Policy apply to all information stored in our records, regardless of when that information was collected.

Contacting Us

If you have any questions about this Privacy Policy or the information practices of Stack, please contact us at privacy@stackinfra.com.

EU Based Users and the EU General Data Protection Regulation (“GDPR”)

If the processing of your Personal Information is subject to the EU General Data Protection Regulation (“GDPR”), whenever we use or share Personal Information, we ensure that we have identified a legal basis under which such processing may occur.  When we use your Personal Information in connection with a request, order, transaction, or to provide you with services that you requested (such as use of the Website or to register for events), we do this because it is necessary for the performance of an agreement with you.  Further, to the extent the GDPR is implicated, where we use your Personal Information in relation to improvement, development, or marketing of our products or services, for reasons of safety and security, or to satisfy regulatory requirements, other than in connection with our agreement or request, we do this on the basis of our (or a third party’s) legitimate interests or with your consent, as required.

Access, Modification, Erasure, or Restriction of Personal Information

If the processing of your Personal Information is subject to the GDPR, you may have the right to access or modify your Personal Information, including the right to:

  • obtain confirmation that we hold Personal Information about you
  • request access to and receive information about the Personal Information we maintain about you
  • receive copies of the Personal Information we maintain about you
  • update and correct inaccuracies in your Personal Information
  • object to the processing of your Personal Information, request portability
  • have the information blocked, anonymized or deleted, as appropriate

You may also contact us with the request to withdraw consent for processing or storage of your Personal Information.  These rights are only available if you reside in, or access the Website from, certain jurisdictions and may be limited in some circumstances by local laws and regulations.

Exercising Your Rights Under the GDPR

You can exercise these rights under the GDPR by contacting us at privacy@stackinfra.com.  Please put the statement “GDPR Privacy Rights” in the subject line of your request, and include your name, country or region, and enough information to allow us to respond to your request in the body of your e-mail.

Questions or Concerns about this Privacy Policy

If you have any questions or concerns about our Privacy Policy, please first contact STACK at privacy@stackinfra.com and provide us the opportunity to make it right.  For our users located in the European Union or the European Economic Area, if you feel that, after reaching out to us with your question or concerns, you have not received a satisfactory response, you have the option to contact your country’s Data Protection Authority or similar regulatory body (“DPA”).  To find contact information for your country’s DPA, please refer to the list provided on the website of the European Commission.